Degraded Performance: Reporting Emails / Accessing Training via Gmail Mobile App (iOS/Android)

Incident Report for Cybernut

Resolved

The fix has been deployed, and we will continue to monitor closely over the next 72 hours.
Posted Feb 06, 2026 - 20:29 UTC

Monitoring

CyberNut is in the process of deploying a fix. This is expected to be live Friday, 7 February 2026 at 12pm CST.
Posted Feb 05, 2026 - 16:55 UTC

Identified

CyberNut has identified a small number of images causing delayed loading, specifically in Safari.

We are working on
- Loading images in background while the page loads
- Optimization of the images
Posted Feb 04, 2026 - 22:26 UTC

Investigating

Investigating – We’re investigating an issue where users reporting emails or opening CyberNut training content from the Gmail mobile app (iOS/Android) may experience delays or timeouts. Users can retry, or access training from a desktop browser as a workaround. We’ll share updates as we learn more.
Posted Feb 04, 2026 - 18:29 UTC
This incident affected: CyberNut Platform (End User Training).